The second-hand marketplace Members Share Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options after backlash from users.
